Privacy policy.
At Content Days , we respect your privacy and are committed to managing personal information in an open and transparent manner, in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
Collection, Use and Disclosure of Personal Information
We only collect personal information that is reasonably necessary for our business functions and services (APP 3). Personal information is collected directly from you when you complete our inquiry forms, email us, or engage in a business consultation.
The personal information we collect may include:
Full name
Email address, phone number, and physical business address
Property name, website, and social media handles
Project details, marketing goals, and estimated budget information
If you choose not to provide the requested information, we may be unable to respond to your inquiry or provide custom proposals.
We collect, hold, and use your personal information solely for the following purposes (APP 6):
Assessing potential client partnerships and responding to direct inquiries.
Preparing tailored marketing roadmaps, strategy documents, and service agreements.
Communicating regarding ongoing services, projects, or administrative updates.
We do not sell, rent, or trade personal information to third parties under any circumstances.
To run our digital operations, we utiliae secure cloud-based systems, website hosting (such as Squarespace), and third-party communication tools (APP 8). Some of these service providers maintain servers located outside of Australia (including in the United States and Europe). We take reasonable steps to ensure that these service providers treat your personal information securely and in alignment with standards compatible with Australian privacy laws.
Data Storage, Security, and Destruction
We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure (APP 11).
When your personal information is no longer required for its original purpose or to meet legal compliance requirements, we will take reasonable steps to destroy or permanently de-identify that information.
Accessing and Correcting Your Personal Information
Under APPs 12 and 13, you have the right to request access to the personal information we hold about you, or to request that any inaccurate, outdated, or incomplete information be corrected.
To request access or corrections, please email us directly at hello@contentdays.com.au. We will process your request within a reasonable timeframe.
Enquiries and Complaints
If you have any questions, concerns, or wish to make a formal complaint about how we handle your personal information, please contact us at hello@contentdays.com.au. We take all privacy complaints seriously and will investigate and respond promptly.
If you are unsatisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.